- Coronavirus Plan
Yes we are open and Yes we are still shipping.
Due to the Coronavirus (COVID-19),
Our call centers have limited hours, and we’re experiencing very high call volumes and wait times.
We are shipping orders, although there may be a delay of 3-5 days in some regions. Our employees’ health and safety is our No. 1 priority, so we have advised them to stay home if they have any concerns or need to care for children that are home from school.
Dry goods like food, filters, light bulbs etc. are being shipped out daily
as long as permitted by carriers. Live animals are only shipping on Mondays and Tuesdays until